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About
Vassore Atelier is defined by colour, allure, and an instinct for the unexpected. Romantic without sentimentality and polished without restraint, each collection balances desire and sophistication through captivating details, rich palettes, and pieces that linger long after the moment has passed.
Beyond trends and fleeting moments, Vassore Atelier embraces fashion as a visual language of mood, atmosphere, and self-expression. Collections unfold through carefully curated colour stories, striking textures, playful contrasts, and details that invite a second look. Every piece is selected with a focus on creating impact through composition, proportion, and presence rather than excess.
Inspired by the worlds of fashion, art, travel, and contemporary culture, Vassore Atelier brings together styles that feel current yet distinctive. Soft romance meets bold colour, polished finishes meet effortless charm, and everyday dressing becomes an experience shaped by feeling rather than formula. The result is a collection that moves seamlessly between sunlit afternoons, late evenings, spontaneous plans, and memorable occasions.
At its core, Vassore Atelier celebrates the pleasure of dressing well, the confidence of a perfect colour, the intrigue of an unexpected detail, and the lasting impression of pieces that feel impossible to forget. Each collection is an invitation into a world where style is guided by instinct, beauty is found in the details, and every look carries its own unique sense of allure.
Shipping Policy
Shipping Policy
At Vassore Atelier, we aim to deliver your order as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a confirmation email or message with tracking details.
Shipping Time
Estimated delivery timelines:
Metro Cities: 2–5 business days
Other Locations: 4–8 business days
Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to unforeseen circumstances, courier delays, weather conditions, or peak shopping periods.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
We may occasionally offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, tracking information will be provided so you can monitor the status of your delivery in real time.
Delivery Attempts
Our courier partners may attempt delivery multiple times. If a package remains undelivered due to an incorrect address, unavailable recipient, or failed delivery attempts, additional shipping charges may apply for re-dispatch.
Address Changes
Please ensure all shipping information is accurate before placing your order. Once an order has been processed, address modifications may not be possible.
Delays
While we strive to meet all estimated delivery timelines, Vassore Atelier is not responsible for delays caused by courier services, natural events, public holidays, customs procedures, or circumstances beyond our control.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date. Our team will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
For shipping-related questions, please contact us.
Thank you for shopping with Vassore Atelier.
Refund Policy
Refund & Return Policy
At Vassore Atelier, we take great care in ensuring every order meets our quality standards. If for any reason you're not completely satisfied with your purchase, we're here to help.
Returns
We accept return requests within 7 days of delivery for eligible items.
To qualify for a return, products must be:
Unworn, unused, and unwashed
In their original condition
Returned with all original tags attached
Free from stains, perfumes, damage, or alterations
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items are not eligible for return or refund:
Sale and discounted items
Accessories
Gift cards
Products marked as non-returnable
Items returned without original tags
For hygiene reasons, certain categories may not be eligible for return.
Return Process
To initiate a return, please contact our customer support team with:
Order number
Product name
Reason for return
Supporting images (if applicable)
Once your request is reviewed and approved, return instructions will be shared.
Refunds
After the returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be processed to the original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.
Shipping charges, duties, and taxes (where applicable) are non-refundable unless the return is due to a damaged, defective, or incorrect item.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs of the issue.
Upon verification, we will arrange a replacement, exchange, or refund as applicable.
Exchanges
Exchanges are subject to product availability. If the requested size or item is unavailable, a refund or store credit may be offered instead.
Cancellation Policy
Orders may only be cancelled before they have been processed or dispatched. Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact our customer support team.
We appreciate your trust in Vassore Atelier and are committed to making your shopping experience as seamless as possible.