Privacy Policy

At Kokudi, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using www.kokudi.in (the “Website”), you agree to the practices described in this policy.

1. Information We Collect

We collect information to ensure a smooth and personalized shopping experience. The information we collect includes:

• Personal details: such as your name, email address, phone number, and shipping/billing address.
• Payment information: including transaction details, but we do not store your credit/debit card numbers or CVV. Payments are securely processed through trusted third-party gateways.
• Account information: including your username, password, and order history if you create an account with us.
• Technical data: such as your IP address, browser type, operating system, and device information to help us improve website functionality.
• Cookies and usage data: to remember your preferences, analyze website traffic, and enhance your shopping experience.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders, including shipping and delivery updates.
• Provide customer support and resolve issues efficiently.
• Send order confirmations, promotional updates, and personalized recommendations.
• Improve our website experience, design, and user interface.
• Prevent fraudulent activity and ensure safe transactions.

You can opt out of promotional emails anytime by clicking “unsubscribe” in our emails or contacting us directly.

3. Sharing Your Information

We do not sell or rent your personal data to anyone. However, we may share it with:

• Partner brands and vendors to fulfill your orders.
• Payment gateways and logistics providers for transaction and delivery purposes.
• Analytics and marketing tools (like Google Analytics) to improve our website performance.
• Legal authorities if required by law, to prevent fraud or ensure compliance with regulations.

All our partners and service providers are required to protect your data in accordance with applicable laws.

4. Data Security

We use industry-standard encryption and security measures to safeguard your information. While we strive to keep your data secure, no online transmission can be completely guaranteed. By using our platform, you acknowledge and accept this inherent risk.

5. Your Rights

As a user, you have the right to:

• Access, update, or correct your personal information.
• Request deletion of your account and personal data.
• Withdraw consent for marketing communications.

For any privacy-related concerns or data requests, please contact us at privacy@kokudi.in.

6. Cookies Policy

Kokudi uses cookies to enhance your browsing experience. These cookies help remember your preferences, analyze traffic, and offer personalized product recommendations. You can modify cookie settings in your browser anytime.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will always be available on this page with a revised “Last Updated” date.

Last Updated: Feb 2026